Shipping Policy
At Pure Urbann, we offer 100% Free Shipping on all orders across India. No minimum order value required.
Free Shipping on All Orders
Free shipping across India on every Pure Urbann order.
Premium quality, delivered right to your doorstep.
Order Processing Time
All orders are processed within 1 to 3 business days after successful payment. Orders placed on weekends or public holidays are processed on the next working day.
Estimated Delivery Time
Delivery timelines vary based on your location:
- Metro Cities (Delhi, Mumbai, Bangalore, etc.) – 3 to 5 business days
- Tier 2 and Tier 3 Cities – 5 to 8 business days
- Remote or Rural Areas – 7 to 12 business days
Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this to track your shipment in real time through our courier partner's website.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will investigate and resolve the issue as quickly as possible.
Contact Us
For any shipping-related queries, feel free to reach out:
- Email: support.pureurbann@gmail.com
- Phone: +91-9258961070